Mix and match features that your business needs today; expand as your business grows.
Hosted & Premise-based Solutions
Inbound/ Outbound/ Blended Call Center
Web/Desktop Interface
Multi-channel Campaigns
Multi-site Deployment Options
Unlimited Scalability
Our virtual call center software based on industry’s best predictive dialer fits well with all major databases, CRM solutions, workforce management applications, and almost any third-party software.
Virtual PBX Integration
Integration with Legacy CRM
Support for all ODBC databases
Compatible with Workforce Management Applications
Email Integration
Integration with Reporting and Analysis Tools
Start earning profits from Day 1, enjoy the benefits of integrated predictive dialer with legacy systems, and multiple customization options to fit your needs and reduced costs of hosted services.
46% increase in service and support productivity
38% increase in customer satisfaction
35% decrease in service/support costs
Integration with Legacy System
Quick Learning Curve
Zero Downtime
Predictive Dialer offers intelligent call blending and automatic dialer pacing features to maximize agent utilization and reduce idle time.
Integration with major PBX solutions
Predictive Dialer with Skills-based routing
Dynamic Leads List Management
Intelligent and Automatic Dialer Pacing
Lead Recycling and DNC Screening
Dynamic Drop Ratio Management
Accurate Response Detection
Experience increased productivity and minimum idle time with our predictive dialer and intelligent call routing algorithms.
Skills-based Routing
Auto Attendant / Night Mode / IVR
Predictive & Preview Dialing
Automatic Call Distributor (ACD)
Do-Not-Call (DNC) Management
Alternate Tel. Number Management
Inbound Overflow Management
Monitor and manage your staff to provide quality services to your customers and meet your organizational standards.
Real-time Statistics/Graphs
Voice & Screen Capture
Remote Access & Monitoring
Service Level Alerts
Historical & Live Reporting
Supervised/Verified Calls
Eliminate recurring investments on infrastructure, licensing and human resources; get benefits of Stratasoft's hosted predictive dialer solution.
99.999% Uptime with 24x7 Access & Support
No Hardware/Software or IT Team Required
Bellcore SAS 70 Compliance
Sarbanes-Oxley & Section 404 Compliance
Secure Internet and VoIP Termination
Hosted Predictive Dialer
Pre-loaded on the Intel Global Call Platform, StrataDial®.VC2™ - Virtual Call Center Software is a set of essential telephony applications, including outbound predictive dialer, inbound automatic call distributor, voicemail and an auto attendant on an open standards-based, application-ready platform.
StrataHosted™ offers a robust virtual call center software built on the best predictive dialer in the industry as a hosted solution - without any hardware/software infrastructure or IT team. StrataHosted™ gives you just the right amount of IT resources for your business, and removes the need for you to manage hardware, upgrades, support and other IT needs.
StrataWeb™ Management Portal unifies all contact center operations on a single web-based Enterprise Management Portal. Integrated with a complete Predictive Dialer solution, StrataWebTM offers powerful capabilities of reporting, business intelligence, performance benchmarking and campaign management.

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