Corporate Overview
Since 1995, Stratasoft has pioneered innovative solutions for the contact center industry. Stratasoft has a comprehensive patent portfolio that includes predictive dialing, contact center database management, contact center campaign scripting, predictive dialing algorithms and contact center management systems.
Stand-alone or as part of an integration, Stratasoft helps you leverage your existing infrastructure and intelligently enhance your business performance. Our predictive dialing technology can increase your contact center productivity by 300%. Our virtual call center technology can help you streamline your IT infrastructure and reduce costs while increasing the flexibility needed to support business priorities.
The inbound / outbound / blended capabilities of our solution powered by robust and intelligent algorithms of true predictive dialing and skills-based routing of calls ensure and deliver instant benefits including:
- Increased agent productivity
- Maximized campaign performance
- Measurable customer satisfaction
The simple fact is that in head-to-head tests we consistently beat our competitors in areas such as ease of use, productivity, cost-effectiveness, revenue-generation, and ROI. Read our product’s review by TMC Labs, compare our platform with solutions provided by industry leader or request a demo to see how Stratasoft can make your contact center infrastructure more adaptive, more productive, and more cost-effective.
